Create a booking on behalf of a customer

Modified on Tue, 14 May at 4:54 PM

Our goal at Aionic is to make it quick and easy for customers to make their bookings online, anytime they want. However, we know there are circumstances that may require you to make a booking on their behalf. Here's how you do it.


  1. Go to Home
  2. Click Add New Booking.
  3. Select the Service.
  4. Click Next.
  5. Enter/Review the number of people
  6. Click Next.
  7. Review the availability and select a date and time. 
  8. Click Next
  9. Review the booking details, including number of people, cost, date and time.
  10. For existing customers, enter their name in the existing customer field. For new customers, enter the details in the New Customer section
  11. Enter the customers payment details. (Alternatively, use the coupon process to take payment offline).
  12. Click Pay Now
  13. An order confirmation screen will appear. If the booking was made for more than one person, you can enter the additional guest details on this page.


The customer will be sent a booking confirmation which includes a prompt to complete the waiver, if applicable.




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